Owner-run. Fully qualified.Straight-talking heating & plumbing.
BTD Plumbing & Heating is Ben Davis, a Gas Safe and OFTEC registered engineer serving homeowners across Wiltshire. No call centres, no subcontractors, no upsell scripts. Just careful, code-compliant work and a written quote before anything starts.
A Wiltshire engineer built on referrals
BTD Plumbing & Heating was founded by Ben Davis in 2007 and has grown steadily on the back of word-of-mouth from Broad Town, Royal Wootton Bassett, Marlborough, Swindon, Calne and the surrounding villages.
The specialism is oil-fired heating; the workhorse of off-grid Wiltshire, paired with full gas qualification for the mains-gas homes in and around town. Add underfloor heating, power flushing, water softeners and everyday plumbing and you have one engineer who can look after the whole property.
Ben is also an elected Broad Town Parish Councillor, actively serving the community he lives and works in. It's the same accountability you get on the tools: local, visible, answerable to neighbours.
- Who we help
- Homeowners and landlords across rural Wiltshire, from period cottages on oil to modern gas-central-heated family homes.
- What we specialise in
- Oil boiler servicing, repairs and installations, gas boiler work, central heating design, underfloor heating, power flushing, water softeners and general plumbing.
- Experience depth
- 18 years on the tools. OFTEC registered from day one; Gas Safe registered and City & Guilds qualified.
- Service area
- Broad Town, Royal Wootton Bassett, Broad Hinton, Lyneham, Wroughton, Marlborough, Yatesbury, Swindon and Calne.
The way we work, and what we guarantee
One engineer, one standard. Whether it's a £115 service or a full oil-boiler swap, the approach is identical: quote it honestly, do it properly, leave the site cleaner than you found it.
Every gas job is notified via Gas Safe; every oil installation is registered with OFTEC and building control on your behalf. Certificates are issued for your records, never verbally shrugged off.
We use OEM parts where the manufacturer specifies them, protect flooring and skirting, and clean up before we leave. Shortcut fixes cost you twice; we don't do them.
You get a written quote before work starts. No 'call-out plus hourly' surprises, no vague estimates. If a job grows, we stop and talk before anything gets bigger.
Installations are commissioned to the manufacturer's spec so the boiler's own warranty stands. We stand behind the workmanship, no argument, no runaround.
The numbers behind the badge
We won't invent stats we can't back up. Here's what we can:
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18 yearsOn the tools
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Since day oneOFTEC registered
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9 areasCovered across Wiltshire
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1 engineerSame face every visit
Registered, qualified, accountable

Business registration 529962, engineer licence 6073839. Legally required for all gas work: notified installations, current qualifications and independent audit.

Business C11108, technician 28212. Competent-person scheme for oil-fired heating; we self-certify to building control on your behalf. £2m public liability held as required.

The bedrock qualification for domestic heating engineers in the UK. G3 (unvented hot water cylinders) and Water Regulations qualifications also held and current.
Talk to the engineer directly
Call Ben, describe what's going on, and get a straight answer. No call centre, no middleman.
- Gas Safe 529962
- OFTEC C11108
- Oil & gas qualified
