---
title: "Cookie Policy | BTD Plumbing & Heating"
description: "How BTD Plumbing & Heating uses cookies on this website, which cookies are essential, and how you can control or remove them in your browser."
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Legal

# Cookie Policy

Last updated: 25 August 2026

This policy explains the cookies and similar technologies used on this website by BTD Plumbing & Heating (Ben Davis), and how you can control them. It sits alongside our [privacy policy](/privacy-policy).

## What cookies are

Cookies are small files stored on your device by a website. Some are needed for the site to function; others are optional and only set if you agree.

## Cookies we use

### Strictly necessary

-   A small record of your cookie choice, so we do not show the banner on every page. This is stored in your browser and contains no personal information.
-   Security and load-balancing cookies set by our hosting provider to serve pages reliably.

Under the Privacy and Electronic Communications Regulations (PECR), strictly necessary cookies do not require consent.

### Optional: enquiry and chat tools

-   Our contact form and chat widget are provided by LeadConnector (GoHighLevel). If you accept optional cookies, or if you use the chat, these tools may set cookies to keep your conversation and form progress between pages.

We do not use advertising, profiling or cross-site tracking cookies, and we do not sell any data collected through this website.

## Your choices

-   Choose **Essential only** on the cookie banner to decline optional cookies.
-   Clear your browser's site data for this website to reset your choice; the banner will appear again on your next visit.
-   You can block or delete cookies in your browser settings (Chrome, Safari, Edge and Firefox all provide controls). Blocking all cookies may stop parts of the site, such as the enquiry form, working properly.

## Contact

If you have a question about cookies or your data, email [info@btdplumbingheating.co.uk](mailto:info@btdplumbingheating.co.uk) or call [07920 042880](tel:07920042880). You can also complain to the Information Commissioner's Office at [ico.org.uk](https://ico.org.uk).

![BTD Plumbing & Heating](/__l5e/assets-v1/61f32ae6-1a6e-43c3-b1ad-85dbc02e87a2/btd-logo.png)

Oil-fired heating specialists and fully qualified gas engineers, serving Broad Town and rural Wiltshire since 2007.

[](https://www.facebook.com/btdplumbingandheating)[Leave a review](https://search.google.com/local/writereview?placeid=ChIJRZWCvZdDcUgRtf3uEv2z_ME)

### Services

-   [Oil Boiler Servicing](/services/oil-boiler-servicing)
-   [Oil Boiler Repairs](/services/oil-boiler-repairs)
-   [Oil Boiler Installation](/services/oil-boiler-installation)
-   [Gas Boiler Servicing](/services/gas-boiler-servicing)
-   [Gas Boiler Repairs](/services/gas-boiler-repairs)
-   [Gas Boiler Installation](/services/gas-boiler-installation)
-   [Water Softener Installation](/services/water-softener)
-   [Central Heating Systems](/services/heating)
-   [All services →](/services)

### Service Areas

-   [Broad Town](/areas/broad-town)
-   [Royal Wootton Bassett](/areas/royal-wootton-bassett)
-   [Broad Hinton](/areas/broad-hinton)
-   [Lyneham](/areas/lyneham)
-   [Wroughton](/areas/wroughton)
-   [Marlborough](/areas/marlborough)
-   [Yatesbury](/areas/yatesbury)
-   [Swindon](/areas/swindon)
-   [Calne](/areas/calne)

### Contact

-   [07920 042880](tel:07920042880)
-   [info@btdplumbingheating.co.uk](mailto:info@btdplumbingheating.co.uk)
-   Pye Lane, Broad Town, Swindon, SN4 7RR 

Gas Safe Reg. 529962

OFTEC Reg. C11108 · Tech. 28212

City & Guilds Qualified

Grant UK G1 Approved Installer

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